Crane Technology Group Co., Ltd. · Privacy Policy

Crane Technology Group Co., Ltd. recognizes the importance of protecting your personal information. We are committed to safeguarding your privacy in compliance with applicable laws and regulations. Please read this Privacy Policy carefully before using our website (the "Site").
I. Scope of Application
This Privacy Policy applies to all services provided through the official Kelei Group website (www.craneled.com). This policy governs when you visit our Site, browse product information, submit inquiry forms, or use other online features.
II. Information We Collect
1. Information You Provide Voluntarily
When you contact us through the Site, submit project inquiries, subscribe to updates, or request samples, we may collect:
•    Name and company name
•    Email address and phone number
•    Project requirements or inquiry details
2. Information Collected Automatically
When you browse our Site, our servers automatically log visit information, including:
•    IP address
•    Time of visit and page duration
•    Browser type and operating system version
•    Referring pages and click behavior
III. How We Use Your Information
We use the collected personal information for the following purposes:
•    Responding to your inquiries and providing product/solution information
•    Improving website content and user experience
•    Sending updates related to Crane Group products and services (with your explicit consent)
•    Internal statistical analysis and reporting (without identifying specific individuals)
IV. Use of Cookies
This Site uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and track site traffic. You may refuse or delete cookies through your browser settings; however, this may affect certain functionalities.
V. Information Protection
We implement the following measures to protect your personal information:
•    The Site is equipped with firewalls, antivirus systems, and other security infrastructure
•    Only authorized personnel with signed confidentiality agreements may access personal information
•    When third-party services are engaged, they are required to comply with equivalent confidentiality obligations
VI. Information Sharing and Disclosure
We do not sell, exchange, or rent your personal information to any third party, except in the following cases:
•    With your explicit written consent
•    As required by laws or regulations
•    When necessary to protect public interest or your legitimate rights
VII. External Links
This Site may contain links to other websites. This Privacy Policy does not apply to those external sites; please review their independent privacy policies.
VIII. Your Rights
You have the right to:
•    Access, correct, or delete your personal information held by us
•    Withdraw your consent for the processing of your personal information
•    Cancel your account on this Site (if applicable)
To exercise these rights, please contact us using the information provided below.
IX. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revision date. For material changes, we will notify you via website announcement or email.